Provided an essential and unique specialist support for both pupil's and staff's learning and development by:

• Working in partnership with teaching staff to ensure learning respources were in place to enable pupils to carry out independent and group research into various subjects
• Supporting indivudial learning styles by providing variouys learning materials, such as reading materials, artefacts, CD's, Videos, Pictures / Posters etc.
• Resource and Information provision and management
• Leader and partner with teaching staff in the collaborative design and implementation of information and literacy programmes throughout the school
• Created and developed a climate to promote and support reading for pleasure and learning across the school
• Supported and resourced each key stage throughout the school
• A partner in out of hours learning
• Working with the school and local authority to ensure data protection was to the required standards
• Responsible person for the safeguarding of children and young adults within the school.  Working with the management team and the local authority to ensure legal requirements and processes were met
• First Aider ... Qualified to the Level 3 First Aid at Work Qualification.  Lead first aider within the school and responsible for the reporting of all incidents, accidents and incidents that happened at the school.  This was both internal and external reporting
• Administration Officer... Providning administration support in the form of Reception Cover: Meeting and greeting visitors to the school, Staff and Pupil queries and answering and dealing with telephone calls.  Meeting Secretary: Note taking and the typing and circulation of meeting minutes.  Meeting preparation: Setting up the meeting room in the dersired format, with refreshments.  Typing of reports, emails, minutes, notes, memos and circulation of these.  Filing of documentation

Providing office support and administration for Information Technology Support for Education and Health & Safety Departments within the local authority.

• Receving & Making Telephone calls internally ad externally:  Liaising with relevant departments, dealing with enquiries, making appointments
• Filing and storage of documentation: electronically and in paper format
• General administration: Typing - notes, meeting minutes, reports, job notes etc.  
• Customer Liaison:  Dealing with enquiries and complaints from members of the public with regards to health & safety; Internally: Making appointments, maintaining diaries, providing updates and completing job reports

Providing office support for the whole company and conducting risk assessments covering all works and operations within and carried out by the company

• Receiving and Making telephone calls on behalf of the company, ensuring professionalism at all times
• Filing and storage of all company documentation, from accounts, HR documents, through to general storage of information
• General administration and maintenance of the ISO Integrated Management System (ISO 9001, ISO 14001 and formerlly OHSAS 18001) working with the Internal and external auditors
• Book keeping / company accounts and raising end of month payments
• General administration - arranging meetings, send, receive and respond to emails, note taking, typing of reports, circulation of minutes etc
• Customer Liaison and communication with persons who may be affected by our works

During this time, I completed IOSH Managing Safetly and started to complete Risk Assessments for works being carried out on site.  These were done in conjunction with the method statements and site information supplied.  I also worked with the external health and safety consultant, to gain experience in health and safety, by shadowing him during site visits and health and safety audits 

Provide, implement, lead and maintain Safety, Health, Environment and Quality Standards and Accreditations throughout the company:

• Devise and implement Safety, Health, Environmental and Quality Policies, Procedures and Working Instructions in line with legal requirements and company activities, such as Method Statements, Risk Assessments, Confined Spaces Procedures etc.
• Carry out inspections and site audits against the policies, procedures and work instructions to ensure compliance against these at all levels of the business (Sites, Offices, Shop Floor).  Also oberve and supervise works to ensure standards are being met and works are being implemented to the programme of works.
• Creation, Implementation and Maintenance of systems, procedures and working instructions for compliance with ISO Management System Requirements, such as ISO 9001 (Quality), ISO 14001 (Environmental) and OHSAS 18001 (Occupational Healh and Safety)
• Shadowed internal auditor for ISO Systems to gain knowledge and experience in auditing
• Liaise with external auditors
• Implement and Maintain Investors in People framework throughout the compaany and liaise with IIP auditors and IIP as a company regarding reaccreditation and reports, leading the company to achieve Gold Status, the first if its kind to achieve this status
• Maintain accreditations and affiliations, such as CHAS (Contractors Health and Safety Assessment Scheme), Constructionline and Achillies
• Completion of Pre Qualification Questionnaires (PQQ's) to enable the company to become successful of works or be able to tender for works
• Strategic Planning of the business via business planning and implementation of a Management Programme, comprising of Aims & Objectives / Key Performance Indicators for implementation and achievement
• Book Keeping and Accounts and liaising with external accountants regarding VAT Returns and end of month payments

During this time i was also the office manager, also completing general administration works and overseeing the administration team.

Provide essential leadership and management for the company and implement, lead and maintain Safety, Health, Environment and Quality Standards and Accreditations throughout the company:

Provide, implement, lead and maintain Safety, Health, Environment and Quality Standards and Accreditations throughout the company:

• Devise and implement Safety, Health, Environmental and Quality Policies, Procedures and Working Instructions in line with legal requirements and company activities, such as Method Statements, Risk Assessments, Confined Spaces Procedures etc.
• Carry out inspections and site audits against the policies, procedures and work instructions to ensure compliance against these at all levels of the business (Sites, Offices, Shop Floor).  Also oberve and supervise works to ensure standards are being met and works are being implemented to the programme of works.
• Creation, Implementation and Maintenance of systems, procedures and working instructions for compliance with ISO Management System Requirements, such as ISO 9001 (Quality), ISO 14001 (Environmental) and OHSAS 18001 (Occupational Healh and Safety); keeping agead of changes and the requirements of the standards
• Became the Internal Auditor to audit the ISO Management Systems ahead of the external audits
• Liaise with external auditors
• Implement and Maintain Investors in People framework throughout the compaany and liaise with IIP auditors and IIP as a company regarding reaccreditation and reports, leading the company to achieve Gold Status, the first if its kind to achieve this status
• Maintain accreditations and affiliations, such as CHAS (Contractors Health and Safety Assessment Scheme), Constructionline and Achillies
• Completion of Pre Qualification Questionnaires (PQQ's) to enable the company to become successful of works or be able to tender for works
• Strategic Planning of the business via business planning and implementation of a Management Programme, comprising of Aims & Objectives / Key Performance Indicators for implementation and achievement
• Book Keeping and Accounts and liaising with external accountants regarding VAT Returns and end of month payments
• Design, Implement and Maintain Tool Box Talks and their delivery to all staff throughout the company - office, shop floor and operational sites
• Plan, Organise and Implement Staff Briefings and sessions for communications to enable all staff the opportunity to be updated with company and SHEQ requirements and provide them an opportunity to suggest improvements
• Training Delivery and Assessments following Company and Awarding Body Requirements, such as CIEH, to deliver courses such as first aid, Manual Handling, Health and Safety, Fire, COSHH etc
• Mentor staff within the company
• Performance appraisals and supervisions as required

During this time i was also the office manager, also completing general administration works and overseeing the administration team.

• Strategic planning of the business via business planning approach
• Design, implementation and delivery of Toolbox Talks
• Training Delivery and assessments, by following both company and awarding body requirements, such as, CIEH, Qualsafe; JAUPT Driver CPC and NEBOSH; courses included: First Aid; Manual Handling; Abrasive Wheels; First Aid; Health & Safety in the Workplace; Fire Awareness; Fire Safety Principles; Fire Safety Risk Assessment and Controls; Driver CPC; NEBOSH Diploma & NEBOSH Certificate
• Work with marketing bodies to design and implement website
• Arrangement, Scheduling and marketing of Courses
• Customer Liaison:  Providing advice and guidance regarding courses and providing information regarding each course and which was best suited to their needs
• Booking of candidates onto courses, including customer liaison, raising invoices, receiving payments, and other general administration, which included terms & conditions, joining instructions and other email correspondence

Combining the skills and experience detailed previousl to provide professional consultancy and business alike, helping them to Step Up, Take Action and Be Reponsible in everything they do:

1. Business Leadership and Marketing

• Effective Leadership and Management, helping to maximise productivity, shape a positive culture and promote harmony
• Assist with company strategy, structure, management and operations
• Identify options and suggest recommendations for change, and advising on additional resources to implement solutions
• Research and data collection to form a better understanding of the company, interview employees and management team to create a tailored plan
• Business Planning; Business Strategy; Vision; Mission and Values

2. Health and Safety:]

• Providing the peace of mind that legal duties and requirements are being complied with
• Keep it simple, no need for complexity, whilst ensuring compliance at the same time
• Services are tailored to specific needs
• Risk Assessments and Fire Risk Assessments
• Policies and procedures including health and safety policies
• Action Plans
• Investigations
• COSHH Assessments
• Accreditations
• Review of Approach to Health and Safety
• Food Safety Compliance and Improvement of Food Hygiene Ratings

3.    Management Systems:

• In-House Management Systems
• Accredited Management Systems
• Professional Solutions
• Implementing effective and uncomplicated Management Systems
• ISO 9001- Quality
• ISO 14001- Environmental
• ISO 45001- Health and Safety
• Food Safety Management Systems

4.    Training

• First Aid
• Health & Safety
• Food Safety
• Fire Safety
• Risk Assessments