Provided health, safety and fire safety leadership within a large, complex, public-facing environment.

Key Responsibilities & Achievements:

• Ensured compliance with health, safety and fire legislation across the shopping centre, supporting a complex mix of retail, leisure and contractor operations within a high-footfall, public-facing environment.
• Acted as a primary liaison with emergency services — particularly Greater Manchester Fire & Rescue Service, alongside Police and Ambulance Service — during live incidents, planned events and joint exercises, ensuring effective communication, coordinated response and safe operational outcomes.
• Played a key role in emergency preparedness, business continuity and site resilience planning, working closely with Fire & Rescue and other blue-light partners to support familiarisation visits, operational planning and multi-agency exercises. Following the Manchester Arena incident (2017), supported enhanced inter-agency collaboration by ensuring robust health and safety risk assessments, safe systems of work and control measures were in place for all emergency service training, 

SHEQ Business Partner in a multi-functional public services organisation, acting as an advisor to management on compliance, assurance and health, safety and environmental performance improvement.

Key Responsibilities & Achievements: -

• Led aspects of the development, implementation and maintenance of Integrated Management Systems (ISO 9001, ISO 14001, ISO 45001, CHAS), ensuring alignment with statutory requirements and organisational objectives.
•  Fulfilled the role of internal auditor for the management systems, planning and conducting internal audits, tracking corrective actions and driving continual improvement.
• Acted as the principal advisor to senior managers on statutory compliance, governance and risk mitigation.
•    Delivered validation audits and inspections, reporting performance indicators and trends within agreed timescales.
•  Supported high-risk activities including CDM, highways and civil services, providing proportionate control measures.
•  Undertook specialist risk assessments (DSEAR, COSHH, Manual Handling, Workplace Transport, Environmental).
•  Researched and developed business cases for health, safety and wellbeing initiatives (e.g. HAVS, lone working, noise monitoring, first aid provision).
• Identified organisational training needs and designed, developed and delivered engaging H&S training programmes.
• Promoted a positive safety culture through coaching, consultation and collaborative working.

Provide professional, high-level health and safety advice and organisational assurance to a diverse portfolio of clients across the UK, operating in complex and often high-risk environments, through a mixed role combining on-site visits, remote consultancy support and real-time advice line guidance for urgent and serious issues.

Key Responsibilities & Achievements: 

• Deliver health and safety audits, inspections and consultancy interventions across a wide range of sectors and risk profiles.
• Interpret complex health and safety legislation and translate requirements into clear, user-friendly policies, procedures and proportionate risk controls for clients operating in varied and high-risk environments.
• Provide competent support to organisations during incidents, enforcement action and regulatory engagement, offering calm, professional crisis and emergency management guidance.
• Advise clients on occupational health matters, including case management, workplace wellbeing considerations and reasonable adjustments to support employees with health conditions or disabilities.
• Deliver practical, real-time health and safety advice via a busy professional advice line, supporting clients to manage urgent issues, emerging risks and fast-moving situations.
• Coach and support business owners and responsible persons to build their competence and confidence in managing health and safety, promoting sustainable compliance and positive safety culture within their organisations.