Ms Nicola Coote
Fellow IOSH
Overview
I am a Chartered Safety Professional and Fellow of IOSH and have over 38 years experience in a wide range of occupational safety, health and environmental management disciplines. Having worked in consultancy for most of my career (I started in the newspaper industry) I have experience in just about every industry sector apart from nuclear and offshore. Having left the consultancy I built from scratch 38 years ago I am now working on a freelance basis, supporting clients with a range of services. I can be contacted at nicola@nicolacoote.co.uk
Having built a business from start-up to being on the AIM investment market I have significant experience in working at board and strategic level as well as working operational. I can complete basic and complex risk assessments, basic and bespoke designed audits, simple and complex policies and processes etc. I can work from Board level through to the proverbial shop floor and adapt language, context etc so the message is relevant and clear and consistent with the strategy.
I specialist in advice, support, system development and training to board directors and other senior executives in how to integrate and develop risk management strategies in a growing business. In my personal life I am a Non-Exec Director of a national charity, employing over 3,000 staff (Thera Trust). In particular I deliver Director / Board level training and coaching, using a strategic and holistic approach to safety and risk management and considering how this can be / should be aligned to wider management processes.
I have spent a great deal of time over recent years, and particularly since the introduction of the Sentencing Guidelines, in developing and presenting Board briefings and other director /senior executive level training. Having built a successful business from scratch whilst developing as a health and safety practitioner, I am able to speak and provide pragmatic consultancy and training at both operational as well as strategic level in a way that reflects the real challenges that businesses face in a fast moving world.
I am also a Registered Expert Witness and have been involved in a high number of civil and criminal cases. Examples of industry sector include: construction, care home, warehouse environment and hospitality. This work is complex and sometimes challenging but it helps me to keep abreast of legal changes, interpretation of law in the courts and what my clients need to do to avoid litigation risk themselves.
I have Level 6 Diploma in Professional Marketing with the Chartered Institute of Marketing which has been particularly beneficial in understanding, inter alia, the power of simple and effective communication. This has helped with development of group strategy and understanding how different elements of business management interlink, also different audiences and methods for communicating to them effectively.
I specialise in complex health and safety issues, including neurodiversity and health-related workplace assessments, using a pragmatic approach and whilst based at the worksite. I also conduct mental health / occupational stress assessments.
Another specialism which is of particular interest is behavioural safety. I have developed behavioural safety strategies in a range of organisations. Often the causes of poor behaviours stem from non-safety processes and are affected by wider organisational processes, culture and management so an holistic approach is needed for poor safety behaviours to be recognised and understood in order to put changes in that are effective for more than a few weeks. In one project I developed a complete behavioural safety strategy from director level through middle management and into the warehouse/production lines to enable consistency in messaging and approach. The result was the company improving their safety record so they had no RIDDOR incidents and their lost time injury reduced 70%. This was a good result in 18 months, given the client had suffered a fatality which had prompted need for a different approach.
Specialisms
| Industry | Years Experience |
|---|---|
| Education | 25 |
| Engineering | 28 |
| Entertainment and leisure | 20 |
| Food and drink manufacture | 25 |
| Hairdressing | 20 |
| Health services | 25 |
| Local government | 28 |
| Manufacturing | 25 |
| Public services | 25 |
| Waste management | 25 |
| Topic | Years Experience |
|---|---|
| Business benefits | 30 |
| Disability | 30 |
| Ergonomics | 25 |
| Falls from height | 25 |
| Leadership | 28 |
| Managing for health and safety | 30 |
| Offices | 30 |
| School trips | 20 |
| Slips and trips | 28 |
| Stress | 30 |
Work History
| Role | From - To | Job Title / Description |
|---|---|---|
| CEO PHSC plc | 10.2025 - 12.2025 | I decided to step down and leave PHSC, the company I co-founded in 1989 to work freelance on a part-time basis rather than full time work. The CEO role encompassed operational and strategic management as well as client support and design/monitoring of health and safety services. |
| Director and consultant/trainer | 03.1990 - 12.2025 | Co founder and director / board member of PHSC. I developed products and services as well as delivering them to all client sectors apart from offshore and nuclear industries. I designed and had Approved specialist IOSH training courses in healthcare, education and biofuel processing. I developed and delivered a range of complex occupational health and safety assessment services, including return to work, long term absence, mental health and anxiety, neurodiversity assessment with reasonable adjustments and occupational stress. I completed top level strategic reviews of risk and safety management systems as well as compliance audits to a range of different levels of detail and complexity (to suit client needs). I developed UK and global health and safety policies and processes I delivered NEBOSH courses (mainly Certificate, but also diploma). |
Membership of Professional Bodies
| Professional Body | Membership | Member since | OSHCR Eligible Since |
|---|---|---|---|
| IOSH | Chartered Fellow (CFIOSH) | 06.1989 | 01.1993 |
| IIRSM | Fellow (FIIRSM) | 10.1992 | 01.1993 |
Qualifications
| Accrediting Institute | Type | Qualification | Date passed |
|---|